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Order Policies   
 

 

Orders and Payments
For your protection, your order and payment information is encrypted and handled securely by PayPal. You do not need to have a PayPal account to purchase from us, nor are you required to set one up. However, if you do have a PayPal account, you may use it to quickly complete your purchase.

If you pay by credit card, your card is charged immediately at checkout. If you pay with your PayPal account or another form of payment, the charge is also processed immediately on checkout.

Shipping and Delivery
Most orders are processed within 1-2 business days and shipped within 2-3 business days, so you should expect to receive your order in 2-7 business days (excluding weekends and holidays). Currently, we only ship to addresses within the United States.

Cancellations
To cancel an order, please call us immediately to prevent shipment. Once an order has shipped, our Returns policy will apply.

Shipping & Sales Tax
The Shipping & Handling charge is only $3.50, regardless of the number of books purchased. Applicable sales tax will be charged on orders shipped to addresses in South Carolina.

Returns and Replacements
For all returns, please call or email to obtain a return merchandise authorization (RMA) number and the address for the return within 5 business days of merchandise receipt. All returns must be shipped back at your expense within 15 days of receipt and must show the RMA number on the package label. Returns without an RMA number will be refused.

For the return of damaged goods, please include a note describing the problem and we'll gladly send a replacement to you.

For non-defective returns, in order to receive a refund, the package must be returned unopened. Refunds will be issued in the form payment was made or by check (our choice) less the shipping and handling charges and a 15% restocking fee. Shipping and handling charges are not refundable in any circumstance.

Order Assistance
For assistance, please use the Contact page or call us at (800) 768-0137. Operating hours are: 8:30am to 5:00pm EST, Monday - Friday.

Privacy Policy
To view our Privacy Policy - click here.

Terms of Use
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